Privacy Policy

LAST UPDATED ON 25/09/2021

1.  Personal Data Management

Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for trust in the Digital Economy, the Computer and Freedom Act of 06 August 2004 as well as the General Data Protection Regulation (GDPR: No. 2016-679).

1.1 Responsible for the collection of personal data

For Personal Data collected in the context of the creation of the User's personal account and his/her navigation on the Opaal and Feaderz websites (, the responsible for the processing of Personal Data is: Feaderz, represented by Thomas Garcia, his legal representative. As data controller, Feaderz is committed to respecting the framework of the legal provisions in force. In particular, it is responsible for establishing the purposes of its data processing, providing its prospects and customers, on the basis of the collection of their consents, with complete information on the processing of their personal data and maintaining a register of processing in accordance with reality. Whenever Feaderz processes Personal Data, Feaderz takes all reasonable steps to ensure the accuracy and relevance of Personal Data in relation to the purposes for which Feaderz processes it.

1.2 Purpose of the data collected

Opaal, through Feaderz is likely to process all or part of the data:
To enable navigation on the Site
Prevent and combat computer fraud (spamming, hacking...): computer equipment used for navigation, IP address
Improve navigation on the Site : login and use data

Feaderz does not sell your personal data, which is therefore used solely for necessity or for statistical and analytical purposes.

1.3 Right of access, rectification and opposition

In accordance with current European regulations, Opaal Users have the following rights:
right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completing User data right of locking or erasing User data of a personal nature (Article 17 GDPR), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibitedright to withdraw consent at any time (Art. 13-2c GDPR)
right to the restriction of the processing of Users' data (Article 18 GDPR)
right to object to the processing of Users’ data (Article 21 GDPR)
right to the portability of data provided by Users, where such data are subject to automated processing based on their consent or on a contract (Article 20 GDPR)
right to define the fate of the Users’ data after their death and to choose to whom Feaderz must communicate (or not) its data to a third party whom they have previously designated.

As soon as Feaderz becomes aware of the death of a user and in the absence of instructions from Feaderz, Feaderz undertakes to destroy his data, unless their retention proves necessary for probationary purposes or to fulfill a legal obligation. If the User wishes to know how Feaderz uses his Personal Data, requests to correct it or objects to its processing, the User may contact Feaderz in writing at the following address: Feaderz 3 Rue Jules Guesde, 91130 Ris-Orangis. In this case, the User must indicate the Personal Data that he would like Feaderz to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on Feaderz by law, in particular as regards the preservation or archiving of documents. Finally, Opaal Users can lodge a complaint with the supervisory authorities, and in particular the CNIL (

1.4 Non-disclosure of personal data

Opaal, through Feaderz, shall not process, host or transfer the Information collected about its Customers to a country outside the European Union or recognized as an inadequate « » by the European Commission without first informing the customer. However, Feaderz remains free to choose its technical and commercial subcontractors provided that they provide sufficient guarantees in accordance with the requirements of the General Data Protection Regulation (GDPR: No. 2016-679). Feaderz undertakes to take all necessary precautions to preserve the security of the Information and in particular to prevent it from being communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of Feaderz, Feaderz must inform the Customer as soon as possible and inform him of the corrective measures taken.

Furthermore, Feaderz does not collect any « sensitive » data. The User’s Personal Data may be processed by Feaderz subsidiaries and subcontractors (service providers), exclusively for the purposes of this policy. Within the limits of their respective powers and for the purposes mentioned above, the main persons who may have access to the data of the Users of Opaal, through Feaderz, are mainly agents of our customer service.

1.5 Types of data collected

For users of the Opaal and Feaderz websites, we collect the following data which are essential for the operation of the service and which will be kept for a maximum period of 24 months after the end of the contractual relationship: Last Name, First Name, Company, Email, City, User Experiences, Informative Comments. This data shall be kept for a maximum of 24 months after the end of the contractual relationship.

2. Incident notification

No amount of effort has been made to ensure that no method of transmission over the Internet or electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters related to their account security and providing them with all the information necessary to help them meet their own regulatory reporting obligations. No personal information of the user of the Opaal site is published without the knowledge of the user, Feaderz and its rights would allow the transmission of said information to the possible purchaser who would in turn be bound by the same obligation of retention and modification of the data vis-à-vis the user of the Opaal site.


To ensure the security and confidentiality of Personal Data and Health Personal Data, Feaderz uses networks protected by standard devices such as firewall, pseudonymization, encryption and password.When processing Personal Data, Feaderz takes all reasonable measures to protect it against any loss, misuse, unauthorized access, disclosure, alteration or destruction.